What our client institutions say about us:
“The approach and the methodology used are very user-friendly and they can be used to get the message across even to layman. A thoroughly engaging experience working with the ITC team!”
- Zanzibar National Chamber of Commerce, Industry and Agriculture (ZNCCIA) on the development of a Performance Improvement Roadmap
“Well done ITC for empowering us with the requisite skills . Your assistance is enabling us to realize our potential and indeed we will do our part as far as promoting export led economic growth”
- ZimTrade on the Results Measurement Workshop delivered by ITC
In 2015, ITC’s benchmarking methodology, the first step in AIM for Results, helped five TISIs identify areas for improvement:
Common areas included strategy development, performance measurement and management, governance and better targeting SMEs.
To assist TISIs to better serve their business communities, ITC applied the next step of its AIM for Results framework, the Performance Improvement Roadmaps (PIRM) methodology, with four partner organizations to produce comprehensive, phased plans for improvement:
For a further six TISIs, including three from LDCs, ITC regional workshops and individualized advisory services helped enhance performance in results measurement, strategy design, client management, or performance management. The TISIs included:
ITC expanded a library of good practices providing access to dozens of case studies of relevance to TISIs, and enriched its benchmarking portal with tools for TISI staff to compare organizational performance to global good practices.
ITC as a Geneva based organization channels its assistance
under most of its projects through local institutions with a
view to scale up and reach more beneficiaries in terms of scope
and sustainability over time. In this regard under most of its projects,
such as Promoting intra-regional trade in East Africa Community, the Supporting
India Trade and Investment for Africa, Improving economic benefits of women in the
coffee sector, etc. ITC strengthens TISIs to become more efficient and effective
and reach more SMEs that will in turn yield higher results with the same resources.
Together with the University of Geneva and the European TPO network,
ITC conducted a study to assess how trade promotion organizations impact
national trade performance. The study, Investing in
Trade Promotion Generates Revenue, revealed that every additional dollar
invested in trade promotion returns, on average, $87 in additional exports and $384
in additional GDP.
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