Why Benchmark yourself

  • Trade Support Institutions' ability to achieve their main objective of supporting export development and promotion depends as much on their own managerial and operational capacity as on the relevance and efficiency of their trade support services. 

     The benchmarking methodology is designed to help TSIs, such as Trade Promotion Organizations (TPOs), to assess their managerial and operational efficiency and effectiveness in reference to widely recognized good practice. 

    Our assessment acts as a decision-support tool designed to assist senior staff and managers identify key business areas for improvement. It does this through quantifying, measuring and assessing the efficiency, effectiveness, cost and risk of their organizational practices and processes. 

    ITC's Benchmarking can strengthen your organization by enabling you to: 


    • Identify your organization’s strengths and weaknesses 
    • Analyse consistency and verify alignment of your organization’s strategic objectives, structure and activities
    • Gain access to up-to-date benchmarking scores and graphs
    • Compare performance against that of other TSIs
    • Analyse the reasons behind variations in performance
    • Identify areas where your organization is performing well
    • Prioritize areas for improvement and set performance improvement targets
    • Establish new institutional standards to raise performance
    • Strengthen your credibility and demonstrate your effectiveness to your clients and stakeholders
    • Join a global benchmarking network to exchange good practice, experience and expertise