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  • Institutional Development Icon Improving Performance

    ITC's Benchmarking allows TSIs to identify key operational areas requiring improvement. ITC works closely with you to develop a comprehensive performance improvement plan to prioritize interventions to enhance managerial and service delivery capacity. These interventions are delivered through training, coaching, networking and business advisory solutions in the following domains:

    • Strategy and Management: reviews the fundamentals of strategy design, good governance, and efficient resource management

    • Service Portfolio: examines the process necessary to design, develop, market, distribute and deliver trade related services that respond to the needs of users and contribute to increase sustainable trade:

      • Market Analysis

      • Trade Information

      • Export Value Chain Optimization

      • Business Environment

    • Results Measurement: examines the methods and procedures to measure short, medium and long-term results of TSI operations and services

    • Networking:provides a methodology, including instruments and tools, to enable TSIs to establish and strengthen trade development and promotion networks

    Further, ITC support TSIs promoting gender and youth initiatives.

    If you are interested in any of the above, please contact us