Benchmarking results

The results below are generated from ITC's Benchmarking assessments conducted with TSIs who have participated in programme to date. The results show the maximum, minimum and average levels of performance reached by participating institutions.

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Leadership and direction18.8451.5194.01
Resources and processes22.0147.1395.11
Product and service delivery17.3546.6295.56
Measurement and results9.2543.3294.56